6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


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Classes for Emergency Services Personnel

Emergency Medical Technicians, Law Enforcement, Firefighters, Emergency Management officials, emergency communicators, hospital personnel

Current Classes

RNS Dispatcher

This training will concentrate on the policies and practices of sending basic notifications through CAPCOG’s Regional Notification System (RNS), Everbridge. Anyone unfamiliar with the Everbridge system and may be responsible for issuing emergency alerts and notifications to resident in the 10-county region should receive this training.

This course addresses the following learning objectives: 

  • Understand the purpose of the RNS
  • Understand the RNS Organizational Structure
  • Understand the process of sending a Basic Notification

Before you register, please ensure that your Everbridge credentials are valid by logging into the system before you register for the class. You will need to log in to the Everbridge system during the training. If you have any questions or need assistance with accessing your Everbridge credentials, please contact Matt Zimmerman

Each student is required to bring their own laptop and identification proving their employment with a valid Agency.  

Date/Time:
March 12, 2020, 10:00am – 12:00pm
Cost: Free


RNS Dispatcher

This training will concentrate on the policies and practices of sending basic notifications through CAPCOG’s Regional Notification System (RNS), Everbridge. Anyone unfamiliar with the Everbridge system and may be responsible for issuing emergency alerts and notifications to resident in the 10-county region should receive this training.

This course addresses the following learning objectives: 

  • Understand the purpose of the RNS
  • Understand the RNS Organizational Structure
  • Understand the process of sending a Basic Notification

Before you register, please ensure that your Everbridge credentials are valid by logging into the system before you register for the class. You will need to log in to the Everbridge system during the training. If you have any questions or need assistance with accessing your Everbridge credentials, please contact Matt Zimmerman

Each student is required to bring their own laptop and identification proving their employment with a valid Agency.  

Date/Time:
April 23, 2020, 10:00am – 12:00pm
Cost: Free


RNS Dispatcher

This training will concentrate on the policies and practices of sending basic notifications through CAPCOG’s Regional Notification System (RNS), Everbridge. Anyone unfamiliar with the Everbridge system and may be responsible for issuing emergency alerts and notifications to resident in the 10-county region should receive this training.

This course addresses the following learning objectives: 

  • Understand the purpose of the RNS
  • Understand the RNS Organizational Structure
  • Understand the process of sending a Basic Notification

Before you register, please ensure that your Everbridge credentials are valid by logging into the system before you register for the class. You will need to log in to the Everbridge system during the training. If you have any questions or need assistance with accessing your Everbridge credentials, please contact Matt Zimmerman

Each student is required to bring their own laptop and identification proving their employment with a valid Agency.  

Date/Time:
May 14, 2020, 10:00am – 12:00pm
Cost: Free

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