6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


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Classes for RNS Users

Current Classes

RNS Contact Management

This one-hour, online workshop will teach users of the regional notification system (RNS) how to better manage contacts for internal agency use and external use. It will those who are responsible for contact management the following:

  1. Manual creation of contacts
  2. New Record Types
  3. CSV Uploads
  4. Additional Fields
  5. SFTP/API process

This course will be held online via Zoom. CAPCOG will send a link to join the workshop to people who register for the the course closer to the workshop date.

Date/Time:
July 12, 2021, 2:00pm – 3:00pm
Cost: Free


RNS Incident Communications

This two-hour, online workshop will prepare supervisor-level personnel and those expected to create messaging for emergency alerts to use CAPCOG's regional notification system (RNS). During this workshop, attendees will recieve a live demo and walk through session of the system. They will learn about:

  1. What are Incidents?
  2. How do I use them?
  3. How are they set up?

Attendees to this workshop much be from a public safety department or serve as spokesperson for a local jursidiction within the CAPCOG region.

This course will be held online via Zoom. CAPCOG will send a link to join the workshop to people who register for the the course closer to the workshop date.

Date/Time:
August 16, 2021, 2:00pm – 4:00pm
Cost: Free

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