6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


Emergency Telecommunicator Instructor 1 (ETC-1)

* Course held at Bastrop County Emergency Communications, 1501 Business Park Dr, Bastrop, TX 78602

Point of contact: Heather Meisetschlaeger - heather.meisetschlaeger@co.bastrop.tx.us - (512) 549-5046

Emergency Telecommunicator Instructors (ETC-I) are certified to teach the IAED™ Emergency Telecommunicator™ (ETC™) Course. The ETC-I course provides detailed training on the content and training techniques required to be a successful ETC-I. Course participants will also be given an opportunity to practice their teaching skills and receive feedback from their peers.

Cost: Free
Hours: 24



PDC Staff

Special Instructions:

Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited.

Attendee must bring their PID # to receive TCOLE credit. No meals provided with this training. CAPCOG provides training for the Public Safety Answering Points (PSAPs) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students, or the supervisor who made the reservation, must cancel such reservation at least two business days prior to start of the class or payment for the class will be invoiced to the appropriate agency for the "no show".

When space allows, we can open the class up for outside agencies to attend for a fee. Non-member agencies may contact Veronica Neal at 512-916-6097 or vneal@capcog.org for pricing inquiries


Bastrop County Emergency Communications
1501 Business Park Drive
Bastrop, Texas 78602

For Questions:
Contact: Heather Meisetschlaeger - heather.meisetschlaeger@co.bastrop.tx.us - (512) 549-5046

Course ID: 28299

  • This class has been rescheduled, TBA.
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