6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


Human Trafficking for Telecommunicators

*This class is a live, virtual training being offered online*

Human Trafficking is a cutting-edge course for public safety designed to bring calltakers, dispatchers and field personnel inside the fastest growing criminal enterprise in the world. The state of Texas is in the top 5 states as a gateway for trafficking. Public safety personnel will learn the cause and what trafficking looks like in their communities. Students will be taught what questions to ask and how to process calls; while dispatchers will learn what information to look for. Guest instructors for the course include a San Francisco-area human trafficking survivor and modern-day rescuer on the front lines of this criminal epidemic. Critical information will be provided to help attending agencies formulate a plan to combat trafficking and assist the most vulnerable in their communities. Managers will receive assistance in creating effective policies and procedures to work alongside the latest information available. 

January 22, 2021, 8:00am – 5:00pm

Cost: Free
Hours: 8



Tracy Ertl

Special Instructions:

Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Public Safety Answering Points (PSAPs) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students, or the supervisor who made the reservation, must cancel such reservation at least two business days prior to start of the class or payment for the class will be invoiced to the appropriate agency for the "no show".


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For Questions:
Contact Veronica Neal at 512-916-6097 or vneal@capcog.org

Continuing Education Credits:

Course ID: 30126

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January 15, 2021

There are 17 seats remaining

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