6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


SAFVIC for Telecommunication Professionals

The true first responders in any emergency are the telecommunication professionals, whose primary objectives are to respond to calls appropriately, and ensure victim and officer safety. The Sexual Assault &  Family Violence Investigator Course for Telecommunication Professionals (SAFVIC for TCPs) is designed to provide 911 call-takers across the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls.

The curriculum will include the following topics:

Statistics and History of Sexual Assault and Family Violence
Dynamics of Family Violence, Sexual Assault, Stalking, and Human Trafficking
Special Topics: FV/SA Against People with Disabilities and/or Adults Later in Life, FV/SA in the Military, and Violence in Immigrant & Tribal Communities
Understanding Victims & Safety Planning and Protective Orders
Liability and Evidence in 911 Calls
Best Practices
State and Federal Laws

July 22, 2020, 8:00am – 5:00pm

Cost: Free
Hours: 8



Jennet Sullivan

Special Instructions:

This class is free and open to all Telecommunicators.

Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited.

Entry to the building: Come in through the Capital Area Council of Governments Training Center entrance (under metal awning – this door is unlocked) and then take the second door on the right (you’ll have to be let in this door). Follow instructions on signage. If there is no sign, use the phone on the wall to dial ext. 6004 for entry and/or further instructions. 

Attendee must bring their PID # to receive TCOLE credit for courses taken at CAPCOG. No meals provided with this training.


Capital Area Council of Governments - Cedar Room
6800 Burleson Road
Building 310, CAPCOG Training Center
Austin, Texas 78744

For Questions:
Contact Veronica Neal at 512-916-6097 or vneal@capcog.org

Continuing Education Credits:

Course ID: 28298