6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


Spanish for Telecommunicators

This is a Spanish course designed for dispatchers, 9-1-1 operators, and call-takers.  This course is designed to instruct and develop basic communication skills in Spanish involving key phrases and responses to emergency, fire, police, or medical related calls. It also introduces basic grammar, essential everyday Spanish phrases and Hispanic cultural diversity topics. 

June 7, 2022, 8:30am –
June 9, 2022, 5:30pm

Cost: Free
Hours: 24



Karen Zavala

Special Instructions:

Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited.

Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG.

CAPCOG provides training for the Public Safety Answering Points (PSAPs) in our region at no cost to 9-1-1 telecommunicators and their departments.

When space is reserved for a 9-1-1 training class offered by CAPCOG, students or the supervisor who made the reservation must cancel such reservation at least two business days prior to start of the class. If not, payment for the class will be invoiced to the appropriate agency for the "no show".


Hays County Public Safety Building
810 South Stagecoach Trail
San Marco, Texas 78666

For Questions:
Pamela Frisk @ 512-916-6097 or pfrisk@capcog.org

Continuing Education Credits:

Course ID: 33343

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CAPCOG reserves the right to cancel a class that does not meet the minimum number of registered attendees at least seven business days before the class start date. In those circumstances, CAPCOG will provide a full refund. Students who wish to cancel their registration must cancel online or notify CAPCOG in writing (via email or fax) at least seven business days prior to the course date in order to receive a refund. There will be a $10 administrative fee for processing the refund.

"No shows" and student cancellations made less than seven business days prior to the start of class may be charged the full course fee. Partial attendance will not be permitted for any of the courses.

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