6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


Training Officer Refresher

*This class is a live, virtual training being offered online*

Communication training officers need to be rejuvenated every 2-5 years to retain their effectiveness and passion for the mission! 

Our refresher empowers and supports training professionals with a personal assessment of accomplishments to date, as well as a review of any struggles. All roles and requirements of modern trainers will be reviewed. With the support of instructors and the training community of the class, attendees will dive into the THRIVE FIVE - HeroLight's combatant to trainer burnout. 

This course is appropriate for newer as well as seasoned trainers, as well as training supervisors looking for ideas to refresh their own team. 

July 28, 2021, 8:00am – 5:00pm

Cost: Free
Hours: 8



Tracy Ertl

Special Instructions:

Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Public Safety Answering Points (PSAPs) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students, or the supervisor who made the reservation, must cancel such reservation at least two business days prior to start of the class or payment for the class will be invoiced to the appropriate agency for the "no show".


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For Questions:
Contact Lisa Ybarra @ 512-916-6097 or lybarra@capcog.org

Continuing Education Credits:

Course ID: 30854

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July 27, 2021

There are 20 seats remaining

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