6800 Burleson Road
Building 310, Suite 165
Austin, TX 78744

T:  (512) 916-6000
F: (512) 916-6001


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Understanding the Dynamics of Change

*This class is a live, virtual training being offered online*

From Elite Public Safety Training:

Is change good? Why do some employees resist change? What are the typical attitudes we can expect toward change? How do YOU approach change? What are the signals of change-related stress? Just what is the "Change Cycle?" How can leadership minimize resistance to change? What is the FLOW Model of dealing with change? How can we build resilience? How important is Esprit de Corps when facing change? All these questions and more will be addressed in this dynamic, interactive and informative class.

About the Instructor:

Dr. Gene Smith is a nationally recognized keynote, motivational speaker and educator. He is the founder and CEO of Elite Public Safety Training & Consulting. He is the former Chief of Staff for Williamson County Emergency Communications in Georgetown, Texas. gene speaks at a number of conferences and symposiums each year, as well as conducting in-service classes and workshops for various agencies across the country. He has a genuine love and respect for those dedicated to Public Safety. his dynamic and oftem humerous approach is one of encouragement, motivation, and inspiration.

Date/Time:
December 15, 2020, 8:00am – 5:00pm

Cost: Free
Hours: 8

Topic:

Audience:

Instructor:
Dr. Gene Smith

Special Instructions:

Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Public Safety Answering Points (PSAPs) in our region at no cost to 9-1-1 telecommunicators and their departments. When space is reserved for a 9-1-1 training class offered by CAPCOG, students, or the supervisor who made the reservation, must cancel such reservation at least two business days prior to start of the class or payment for the class will be invoiced to the appropriate agency for the "no show".

Location:

ONLINE
x
x, Texas 78744

For Questions:
Contact Veronica Neal at 512-916-6097 or vneal@capcog.org

Continuing Education Credits:
8

Course ID: 29726

Register Now

Deadline:
December 8, 2020

There are 29 seats remaining

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Cancel Registration

CAPCOG reserves the right to cancel a class that does not meet the minimum number of registered attendees at least seven business days before the class start date. In those circumstances, CAPCOG will provide a full refund. Students who wish to cancel their registration must cancel online or notify CAPCOG in writing (via email or fax) at least seven business days prior to the course date in order to receive a refund. There will be a $10 administrative fee for processing the refund.

"No shows" and student cancellations made less than seven business days prior to the start of class may be charged the full course fee. Partial attendance will not be permitted for any of the courses.

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