Emergency Telecommunicators Courses
Upcoming Events
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Telecommunicator
June 20, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
Course Information: Terrorism has become a major threat to the cities of America. The dispatcher and call taker must have an understanding of terrorism and Weapons of Mass Destruction. Being the true first responder the attendee will learn techniques to handle an incident involving Biological and Chemical incidents. Instructor: Tony Harrison Special Instructions Dress (more…)
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Telecommunicator
June 27, 2024
8:30 am - 4:00 pm -
June 27, 2024
3:00 pm - 4:00 pm
- Emergency Telecommunicators
ARC Adult and Pediatric CPR/AED Full Instructor Queen of Hearts CPR Special Instructions Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in (more…)
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Telecommunicator
July 11, 2024
8:30 am - 4:00 pm -
July 11, 2024
1:00 pm - 4:00 pm
- Emergency Telecommunicators
ARC Adult and Pediatric CPR/AED Full Instructor Queen of Hearts CPR Special Instructions Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in (more…)
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Telecommunicator
July 16, 2024 - July 18, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
Course Information: In the PSAP, people are your most important resource. The NENA Center Training Officer (CTO) Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates. The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for (more…)
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Telecommunicator
August 1, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
Course Information: It’s not the title that one attaches to their name, but the ability to effectively manage, motivate, and mediate that makes a person a leader. This course is for current or soon-to-be PSAP supervisors who wish to enhance their understanding of the tools and traits necessary for effective leadership in the communications center. (more…)
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Telecommunicator
August 8, 2024
8:30 am - 4:00 pm -
August 8, 2024
1:00 pm - 4:00 pm
- Emergency Telecommunicators
ARC Adult and Pediatric CPR/AED Full Instructor Queen of Hearts CPR Special Instructions Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in (more…)
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Telecommunicator
August 20, 2024 - August 22, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
Course Information: This course will give new supervisors the skills they need to succeed in their positions. It will give experienced supervisors updated, refreshed skills that will further their careers. Using a combination of lecture and practical exercises, students will learn the supervisor’s role in HR, tools to get organized, how to effectively make the (more…)
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Telecommunicator
September 5, 2024
8:30 am - 4:00 pm -
September 5, 2024
1:00 pm - 2:00 pm
- Emergency Telecommunicators
ARC Adult and Pediatric CPR/AED Full Instructor Queen of Hearts CPR Special Instructions Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in (more…)
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Telecommunicator
September 12, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
Event Phone: 512-260-4688
This 8-hour course is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor: Jennet Sullivan (more…)