From peace officers to fleet managers to elected officials and older adults, CAPCOG offers a variety of training courses or workshops for local governments, their staff, and their residents. These courses are offered to enhance public servants’ and officials’ knowledge of best practices related to government issues.
CAPCOG’s Regional Law Enforcement Academy certifies all courses for peace officers and emergency telecommunicators so training hours can qualify for Texas Commission on Law Enforcement (TCOLE) credits and help them maintain or advance their law enforcement certifications.
All Upcoming Courses
Upcoming Events
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Telecommunicator
May 17, 2024
8:30 am - 4:00 pm -
May 17, 2024
1:00 pm - 2:00 pm
- Emergency Telecommunicators
ARC Adult and Pediatric CPR/AED Full Instructor Queen of Hearts CPR Special Instructions Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in (more…)
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Telecommunicator
May 23, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
This basic TERT training course is designed to train experienced 9-1-1 telecommunicators in one Public Safety Answering Point (PSAP) to assist another temporary, alternate, or permanent PSAP when assistance is needed. Required: Minimum of two years as a public safety telecommunicator Must be currently employed with a 9-1-1 public safety agency: Police Department Sheriff’s Office (more…)
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Telecommunicator
May 24, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
One of the essential components of establishing a viable Telecommunicator Emergency Response Taskforce (TERT) program is to identify and train individuals who will be designated as Team Leaders. Under provisions of the APCO/NENA Standards for TERT Deployment, each deployed team should be accompanied by a Team Leader. Required: Minimum of two years as a public (more…)
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Basic Instructor Class
June 10, 2024 - June 14, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators, Peace Officers
Event Phone: 512-916-6160
This professional skill development course is for peace officers desiring to earn a TCOLE Instructor Certificate. Students will receive instruction on the theory of the learning process while practicing how to write learning objectives and develop teaching materials and lesson plans. This is an intense, time-consuming course. Students should be prepared for homework. The student (more…)
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Telecommunicator
June 20, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
Course Information: Terrorism has become a major threat to the cities of America. The dispatcher and call taker must have an understanding of terrorism and Weapons of Mass Destruction. Being the true first responder the attendee will learn techniques to handle an incident involving Biological and Chemical incidents. Instructor: Tony Harrison Special Instructions Dress (more…)
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Telecommunicator
June 27, 2024
8:30 am - 4:00 pm -
June 27, 2024
3:00 pm - 4:00 pm
- Emergency Telecommunicators
ARC Adult and Pediatric CPR/AED Full Instructor Queen of Hearts CPR Special Instructions Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in (more…)
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Telecommunicator
July 11, 2024
8:30 am - 4:00 pm -
July 11, 2024
1:00 pm - 4:00 pm
- Emergency Telecommunicators
ARC Adult and Pediatric CPR/AED Full Instructor Queen of Hearts CPR Special Instructions Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in (more…)
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Telecommunicator
July 16, 2024 - July 18, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
Course Information: In the PSAP, people are your most important resource. The NENA Center Training Officer (CTO) Program provides you with the proper framework to train your new employees, which leads to better performance and higher retention rates. The course covers proper documentation of performance, evaluation of performance, setting milestones, and developing a plan for (more…)
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Telecommunicator
August 1, 2024
8:00 am - 5:00 pm
- Emergency Telecommunicators
Course Information: It’s not the title that one attaches to their name, but the ability to effectively manage, motivate, and mediate that makes a person a leader. This course is for current or soon-to-be PSAP supervisors who wish to enhance their understanding of the tools and traits necessary for effective leadership in the communications center. (more…)
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Telecommunicator
August 8, 2024
8:30 am - 4:00 pm -
August 8, 2024
1:00 pm - 4:00 pm
- Emergency Telecommunicators
ARC Adult and Pediatric CPR/AED Full Instructor Queen of Hearts CPR Special Instructions Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited. Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG. CAPCOG provides training for the Emergency Communication Centers (ECC) in (more…)