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  • Telecommunicator
     May 16, 2024
     8:00 am - 5:00 pm

Capital Area Council of Governments - Pecan Room

Venue Phone: 512-916-6000

Venue Website:

Venue Address:
6800 Burleson Road, Building 310, Suite 165, Austin, Texas, 78744, United States

Description:

Please enter the Pecan through the CAPCOG main entrance. You will pass the CAPCOG reception desk.

Course Information:

The FBI now recommends that communications professionals receive hostage negotiation training. Many hostage-incident contacts with law enforcement begin when the hostage taker calls 9-1-1. It is critical that the person who answers this call is trained. This class will prepare attendees to answer the call.

Instructor:  Tony Harrison

 

Special Instructions

Dress Code: To promote a professional training environment, CAPCOG requires proper professional attire. T-shirts, shorts, leggings, and flip-flops are prohibited.

Attendee must provide their PID # to receive TCOLE credit for courses taken through CAPCOG.

CAPCOG provides training for the Emergency Communication Centers (ECC) in our region at no cost to 9-1-1 telecommunicators and their departments.

When space is reserved for a 9-1-1 training class offered by CAPCOG, students or the supervisor who made the reservation must cancel such reservation at least two business days prior to start of the class. If not, payment for the class will be invoiced to the appropriate agency for the “no show”.

For Questions

Contact Pamela Frisk