Emergency Telecommunicators Courses

  • Guest
    December 11, 2023 - December 13, 2023
    8:00 am - 5:00 pm
  • Emergency Telecommunicators, Homeland Security, Peace Officers

****  ALL STUDENTS WILL NEED A TLETS ID to attend this class**** ****  ALL STUDENTS  are asked to bring a laptop to class**** TCOLE #4800 Mobile Operator – 8hrs Day 1  This course is for operators who perform TCIC/NCIC functions at any level lower than full access. Generally, this pertains to inquiry only, including mobile (more…)


  • Telecommunicator
    May 23, 2024
    8:00 am - 5:00 pm
  • Emergency Telecommunicators

This basic TERT training course is designed to train experienced 9-1-1 telecommunicators in one Public Safety Answering Point (PSAP) to assist another temporary, alternate, or permanent PSAP when assistance is needed. Required: Minimum of two years as a public safety telecommunicator Must be currently employed with a 9-1-1 public safety agency: Police Department Sheriff’s Office (more…)


  • Telecommunicator
    May 24, 2024
    8:00 am - 5:00 pm
  • Emergency Telecommunicators

One of the essential components of establishing a viable Telecommunicator Emergency Response Taskforce (TERT) program is to identify and train individuals who will be designated as Team Leaders. Under provisions of the APCO/NENA Standards for TERT Deployment, each deployed team should be accompanied by a Team Leader. Required: Minimum of two years as a public (more…)


  • Telecommunicator
    September 12, 2024
    8:00 am - 5:00 pm
  • Emergency Telecommunicators

Event Phone: 512-260-4688

This 8-hour course is designed to provide 911 call-takers around the state with the tools they need to effectively identify and facilitate sexual assault and family violence calls. Instructor: Jennet Sullivan   (more…)